Your cargo is stuck in customs.
We get it released.
Held for exam, seized, or ordered to re-export? The demurrage clock is running and dealing with Customs is scary when you don't do it every day. We do — all day, every day. We expedite the exam, talk to CBP for you, and fix violations instead of destroying your goods.
✓ You only pay if we get it released. No release, no fee.
Whatever Customs threw at your shipment, we've handled it before.
If any of these landed in your inbox, don't panic and don't wait — every day you sit on it costs you money. Let us take it off your plate.
On hold for a customs exam
Your container got flagged and it's sitting at an exam station — sometimes for over six weeks. We push CBP to expedite it and, when the station is jammed, get it reassigned somewhere faster.
Seized or confiscated
A seizure feels like losing everything, your goods and your money. We work directly with CBP to understand the reason, build the case, and fight to get your cargo back.
Ordered to re-export
Re-export costs you money and leaves you with no inventory to sell. Before you ship it all back, let us look, more often than not there's a way to rectify the issue and keep the goods here.
A violation was found
Missing markings, labels, or a certificate of compliance? We find the fix, apply the labels, create the certificate, send proof to Customs, instead of watching your goods get destroyed or sent back.
A stuck container bleeds money.
While your cargo waits for an exam, demurrage and detention charges pile up hundreds of dollars a day, every day, until it's released. Drag that out over six weeks and the fees alone can outrun the value of the shipment.
The fastest way to stop the bleeding is to get the exam done. That's exactly what we go to work on the moment you call.
You hand it to us. We take it from here.
No jargon, no runaround. You'll always know where things stand — we keep you in the loop every step of the way.
Send us your case
Forward the exam notice, seizure letter, or CBP request. We review it fast and tell you exactly where you stand.
We deal with the agencies
We speak to CBP — and USDA, FDA, CPSC, or EPA when they're involved — so you don't have to. It's what we do every day.
We expedite & rectify
We push the exam forward and, if there's a violation, find the way to fix it — labels, markings, certificates — instead of destroying or re-exporting.
Your goods get released
We get you the result and your cargo moving again. And remember — you only pay us if we succeed.
It's not just Customs holding your cargo.
A single shipment can trigger a hold from more than one agency. We know how each one works — and we work with all of them.
Cases that looked hopeless. Cargo that got released.
A few of the situations we've turned around — where re-export or destruction seemed like the only option.
A container arrived with violating skids inside, and USDA ordered the whole shipment re-exported. We stepped in, got the compliant goods released, and had only the violating skids destroyed — so the customer kept their inventory.
A shipment was held because the required marking was missing. We arranged for the correct labels to be applied, documented the fix, and sent proof straight to Customs — and the goods were released.
Customs wouldn't release the shipment without a certificate of compliance the importer didn't have. We created the certificate, submitted it, and cleared the hold — no re-export, no destruction.
A container was assigned to a badly backed-up exam station, where it could have waited weeks. We got it reassigned to a less congested station and had the exam completed within two days.
Every day it waits costs you. Let's talk today.
Tell us what Customs sent you and we'll tell you honestly whether we can help. Remember — you only pay if we get it released.
☎ (212) 203-5575