Simple Forwarding’s insurance advisors saved the day for this customer.
A customer of ours recently faced a difficult situation: a food shipment arrived with mold.
Moldy food is a total loss—not suitable for retail or even closeout sales.
For every shipment we offer our customers the chance to purchase insurance through us for a very affordable price, and most of our customers opt in. We also are available to assist with filing claims and getting your money back.
Thankfully, this customer had purchased the correct coverage shipping insurance through us. As soon as they reported the issue, we acted quickly, filing a claim with the carrier on their behalf, and following up to make sure of no delays.
The process was seamless, and within just a few days, the customer received their refund.
A potentially devastating loss was resolved efficiently, all thanks to having the right insurance in place and our dedicated team working on the customer’s behalf to chase the payout.
Why Work with Simple Forwarding?
Navigating international freight can be complex, but with the right partner, it doesn’t have to be. Simple Forwarding provides expert logistics solutions to help you move your cargo efficiently, cost-effectively, and without hassle.
✅ Competitive freight rates tailored to your needs
✅ Seamless coordination from supplier to final destination
✅ Compliance expertise for Amazon FBA and customs requirements
✅ Reliable tracking and transparent communication every step of the way
Take the stress out of shipping. Contact Simple Forwarding today and let us handle the logistics while you focus on growing your business!